How do I schedule an appointment with Dr. Sheehan? Look under the CONTACT tab and you can email for an initial evaluation. Existing patients can also text or use the Patient Fusion Portal to schedule.
What do I do if I’m having an emergency? Definitely reach out to Dr. Sheehan by text, messaging through the Patient Fusion Portal or emailing sheehansecretary2018@gmail.com. All messages are checked continuously through the day during office hours, but not outside of office hours like nights, weekends or holidays. If you need refills or have questions or concerns please try to get them to us by Friday’s at noon or else they will be answered the following Monday. The bottom line is that if the emergency involves a serious reaction to a medication or feeling suicidal the first thing to do is to go directly to the nearest Emergency Room or psychiatric hospital.
What psychiatric hospital should I go to? There are numerous choices around Austin including Austin Lakes, Austin Oaks, Georgetown Behavioral Health, Rock Springs and Cross Creek. Seton Shoal Creek is another great option but they do not accept walk ins – one must be medically cleared first in an Emergency Room to be eligible for transfer to Seton Shoal Creek. Always call ahead when going to a psychiatric hospital to make sure they have a bed and accept your insurance. It is a big decision to go inpatient and calling ahead makes things go a lot smoother.
When should I schedule a follow up appointment? That depends on how you are doing and what medication changes are being made. There is no set schedule as to when one has to follow up, it is entirely dependent on how you are doing.
What is the best way to get in touch with Dr. Sheehan? Dr. Sheehan will review with you how to get in touch with him – text, emailing sheehansecretary2018@gmail.com or through the patient portal. You only need to choose one of those as they are all checked numerous times throughout the day during business hours. During your initial evaluation Dr. Sheehan will let you know how to access the patient portal and the best number to text.
Can I text Dr. Sheehan if I am having an emergency? Texting is an option. Dr. Sheehan and his assistant, Jenny, frequently use text messaging to quickly communicate with people about appointments and refills and can be a great way to easily get in touch. As with all of our modes of communication (Patient Fusion portal, email) they are not checked outside of office hours (nights and weekends). Always reach out to Dr. Sheehan when you are having an emergency but proceed to the nearest emergency room if the emergency involves a serious reaction to a medication or thoughts of harming oneself or others.
